Your Local Home PC Paramedic Service

Our Client Charter

 

1. No Fix - No Fee! We only charge for results.
2. We will help you to spend as little as possible.

3. What is spent must be good value for money.

4. Everything we do must be fit for purpose.

Your Local Home PC
 Paramedic Service
10 Salcey Rise
Piddington
Northampton
NN7 2DP

t: 01604-870394
e: support@pc-firstaid.com


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In Brief....

Our purpose is to provide solutions to your PC-related problems or needs: simply, efficiently and effectively, and at a price that is both reasonable and cost-effective.

Firstly you'll get a free diagnosis and assessment of your problem, either by phone or on-site, and an estimate of what it's likely to cost. We will try to solve the problem in your own home, at a time convenient to you (including evenings and weekends if necessary), but for major tasks, it may be necessary to bring your computer to our workshop in Piddington.

The Buy With Confidence logo

Click here to go to
the BWC web site

Our basic rate is £60+VAT per hour, but if a job is likely to take more than one hour, we'll turn it into a fixed-price project so that you'll know exactly what it's going to cost, even if it takes us longer to complete! And of course our work is strictly "no-fix-no-fee".

We provide a number of standard fixed-price services listed in the side panels and in the menus above. However since our professional computer experience goes back to 1971, we can probably tackle most problems or needs!

All our clients are entitled to indefinite free support by telephone and email, as well as internet-based live remote assistance for minor issues that really don't warrant a full call-out - see rule 2 in our Charter above!

And by the way, we also welcome enquiries from small businesses: in fact we are the "IT Department" for a number of businesses and self-employed people in our catchment area. Besides keeping their all-important computers in good order, it also includes helping them to set up and maintain professional accounting systems. We can also provide loan computers when required (at no charge of course).

Please do look at our Links section; this includes details about some of our other clients who can also provide local services. This is a free feature aimed at helping to support local small businesses.

Finally why not have a look at our Feedback page to see what other clients think of PC-FirstAid.com - your Local Home PC Paramedic Service.


     

Quick Links to common issues

  Networking  

Networking

  Printing Problems  

Printing Problems

  Data Recovery  

Data Recovery

  Data Destruction  

Data Destruction

  Data Backup Strategy  

Backup, Backup, Backup!

  Accounting Systems  

Accounting System: Help!

  Webmail  

Webmail instead of Outlook

  Scanning/Retouching Photos  

Scanning/Retouching Photos

  Tutorials  

Tutorials

Our purpose-built garden office, especially furnished and equipped for computer diagnostics and repairs.







PC-Firstaid.com is featured at: 
We are listed on the FreeIndex.co.uk Computer Repair directory      UK Computer Repair