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Last Updated: 30-Jan-2007

Using the 1 & 1 Webmail Service

When you're away from your computer you can still access your incoming emails using any other computer that's got an internet connection, for instance at an internet café. You can also send emails, and pre-populate the on-line address book before you depart (you will not have access to the email address book on your computer).

Log on to webmail.1and1.co.uk by typing this address (without the www prefix) into the browser address bar (or click on the link itself which will open the site in a new browser window), and press enter or click on Go.

You will be presented with the following login screen: enter your email address and password and click on Login (if you don't have your password or telephone 01604-870394).

The next screen gives you access to the full set of webmail functions:

To add an address to the webmail address book, click on Address Book and then select New > New Contact:

In the next screen, you only really need to enter the First and Last Names and the appropriate email address; however you could use the opportunity of adding other relevant data such as address and phone numbers. Don't forget to click on Save when done.

To send an email immediately to the person whose address you've just added, click on the email address in the next screen:

In the next screen you can compose your email; note that I have set the format to Text-only as this is simpler to download for the addressee, but if you prefer to embellish your email you could change the format to HTML. When completed you need to click on Send.

Alternatively at the main screen following login, click on New E-Mail as below:

You will again be presented with the email composition window, but this time you will need to click on the To button:

This will generate your address book, at which point you should tick the relevant recipient(s) and then click on OK:

IMPORTANT: Please don't forget to Logout before leaving the computer!

Note: if you've more than one email address, logging-out will return you to a blank login screen.

Important

When you use Outlook Express, Outlook, Thunderbird, Eudora or any other email client program on your computer, they connect to your inbox at 1 & 1 and request that copies of emails be transferred to your computer; if this process was successful, it is followed by an instruction from the email client to 1 & 1, to delete the contents of your inbox at 1 & 1. Hence if you've checked your emails using one of these programs just before leaving home, the chances are that checking your webmail inbox just after arrival will be to no avail: it will be empty.

However when you read your inbox via webmail, any emails will remain there until:

• You specifically delete an email while on-line; or

• You next run your email client program at home.

Hence it would be a good idea to use the webmail feature to delete emails while you're still abroad, that you will not to wish to keep permanently on your home computer. The ones you leave behind will then be downloaded once you run your email client program the first time after returning home.

When you send an email from your computer, a copy will automatically be saved in the Sent Items mailbox; when you send via webmail, no such copy will be saved on your computer. If is is important that you have a copy of a sent email on your computer for record-keeping purposes. the trick is to send a "Bcc" to yourself (which stands for "Blind Carbon Copy" in the good old days of typewriters!). This also applies to emails to which you reply via webmail. (Tip: when you fill-in your webmail address book, don't forget to add your own email address to use with the Bcc feature).