|
SCB • Peterborough
2nd September 2011
(Client since April 2004)
Robin certainly appeared to
care and give his full attention - two of my computer problems/queries
were ones he had not encountered before. He then did his 'home work' and
came up with the answers quickly and efficiently. |
|
8 |
• Professionalism |
|
8 |
• Technical Knowhow |
|
8 |
• Thorough, Meticulous |
|
8 |
• Friendly, Helpful |
|
8 |
• Met Expectations |
|
8 |
• Value for Money |
|
8 |
• Use us again |
|
8 |
• Recommend us |
|
DW • Olney
6th September 2011
We are extremely happy
with the Setup and Transfer service received from PC-FirstAid.com.
Robin's manner is very professional. When the pc was returned to us
he explained thoroughly how the pc had been set up, what additional
software had been installed and how it worked, and was more than
happy to answer any 'silly' questions we had.
|
|
10 |
• Professionalism |
|
10 |
• Technical Knowhow |
|
10 |
• Thorough, Meticulous |
|
10 |
• Friendly, Helpful |
|
10 |
• Met Expectations |
|
10 |
• Value for Money |
|
10 |
• Use us again |
|
10 |
• Recommend us |
|
|
|
K. Hillier • Olney
7th September 2011
(Client since September 2008)
Robin and Joyce offer
excellent customer service, they resolve problems quickly and
efficiently and I am very happy to recommend them. |
|
10 |
• Professionalism |
|
10 |
• Technical Knowhow |
|
10 |
• Thorough, Meticulous |
|
10 |
• Friendly, Helpful |
|
10 |
• Met Expectations |
|
10 |
• Value for Money |
|
10 |
• Use us again |
|
10 |
• Recommend us |
|
Anonymous • Newport
Pagnell
7th September 2011
(Client since June 2007)
Excellent service.
|
|
10 |
• Professionalism |
|
10 |
• Technical Knowhow |
|
10 |
• Thorough, Meticulous |
|
10 |
• Friendly, Helpful |
|
10 |
• Met Expectations |
|
10 |
• Value for Money |
|
10 |
• Use us again |
|
10 |
• Recommend us |
|
|
|
Jenni
•
Monkston, Milton Keynes
8th September 2011
Slight confusion about
set-up of user profile but otherwise great. Excellent service at
very short notice, with help to keep me working in the meantime. |
|
9 |
• Professionalism |
|
8 |
• Technical Knowhow |
|
10 |
• Thorough, Meticulous |
|
10 |
• Friendly, Helpful |
|
9 |
• Met Expectations |
|
10 |
• Value for Money |
|
10 |
• Use us again |
|
10 |
• Recommend us |
|
Barry Stephenson
• Denton
12th September 2011
(Client since June 2010)
I provide the computer
problems and Robin provides solutions in a very professional,
friendly and timely manner. His explanations are aimed just at the
right level for the customer, which in my case has certainly helped
me to understand and enjoy my computer more.
|
|
10 |
• Professionalism |
|
10 |
• Technical Knowhow |
|
10 |
• Thorough, Meticulous |
|
10 |
• Friendly, Helpful |
|
9 |
• Met Expectations |
|
9 |
• Value for Money |
|
10 |
• Use us again |
|
10 |
• Recommend us |
|
|
|
CD
• Clifton Reynes
12th September 2011
(Client since January 2009)
I highly recommend this
company. I have had several years trouble free computing since Robin
first fixed my computer, and its still going strong to this day.
Friendly and efficient home visit. Very knowledgeable and
professional. Everything you could possibly want from a service like
this. Reasonable pricing too. Excellent value for money all round. |
|
10 |
• Professionalism |
|
10 |
• Technical Knowhow |
|
9 |
• Thorough, Meticulous |
|
10 |
• Friendly, Helpful |
|
10 |
• Met Expectations |
|
10 |
• Value for Money |
|
10 |
• Use us again |
|
10 |
• Recommend us |
|
JB
• Denton
12th September 2011
(Client since January 2008)
You will struggle to
find a better computer repair service than this!!
|
|
10 |
• Professionalism |
|
10 |
• Technical Knowhow |
|
10 |
• Thorough, Meticulous |
|
10 |
• Friendly, Helpful |
|
10 |
• Met Expectations |
|
10 |
• Value for Money |
|
10 |
• Use us again |
|
10 |
• Recommend us |
|
|
|
PI
• Olney
13th September 2011
(Client since November 2004)
You are always friendly,
diligent and considerate. |
|
8 |
• Professionalism |
|
9 |
• Technical Knowhow |
|
9 |
• Thorough, Meticulous |
|
10 |
• Friendly, Helpful |
|
9 |
• Met Expectations |
|
10 |
• Value for Money |
|
10 |
• Use us again |
|
10 |
• Recommend us |
|
Maria & Alan Maskell
• East
Hunsbury
13th September 2011
(Clients since June 2004)
Excellent, reliable,
friendly service, great customer support. We are very happy.
|
|
9 |
• Professionalism |
|
10 |
• Technical Knowhow |
|
10 |
• Thorough, Meticulous |
|
10 |
• Friendly, Helpful |
|
9 |
• Met Expectations |
|
9 |
• Value for Money |
|
9 |
• Use us again |
|
9 |
• Recommend us |
|
|
|
Anonymous
• Shenley Lodge, Milton
Keynes
19th September 2011
Extremely grateful for
prompt, convenient and very professional service. Already
recommended to others. |
|
10 |
• Professionalism |
|
10 |
• Technical Knowhow |
|
10 |
• Thorough, Meticulous |
|
10 |
• Friendly, Helpful |
|
10 |
• Met Expectations |
|
10 |
• Value for Money |
|
10 |
• Use us again |
|
10 |
• Recommend us |
|
Jane Buckler
• Abington,
Northampton
22nd September 2011
(Client since September 2003)
|
|
10 |
• Professionalism |
|
10 |
• Technical Knowhow |
|
10 |
• Thorough, Meticulous |
|
10 |
• Friendly, Helpful |
|
8 |
• Met Expectations |
|
8 |
• Value for Money |
|
10 |
• Use us again |
|
10 |
• Recommend us |
|
|
|
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